Our goal at CaddyDaddy Golf is to make every one of our customers completely happy with their purchase.
OUR RETURN POLICIES:
Every item available at CaddyDaddygolf.com carries a 30 day money back guarantee (on new merchandise only). We will gladly replace merchandise or refund the purchase price of any item if you aren’t completely satisfied. Customer is responsible for return shipping charges. 30 day money back policy applies to NEW items only. Return Authorization number (RA) required on returned merchandise.
TRAVEL BAG WARRANTY:
If you need warranty assistance for an airline damaged travel bag, please email our customer service team at email@example.com with the following information:
- Screenshot of your original order
- Picture of the damage
- Current shipping address
Warranty does not transfer. 1 year replacement warranty applies to new orders from authorized resellers only. eBay purchases from unauthorized sellers are not covered.
SHIPPING AND GENERAL INFORMATION:
All orders ship within 24 hours (1 business day). Shipping guarantee applies to in stock items & orders placed before 10:00 a.m. EST. Arizona shipments require sales tax to be paid by purchaser. All Claw Glove orders and small accessories ship via USPS First Class mail / Travel Bag and larger accessories ship via UPS Ground. Tracking is sent automatically by email after shipments are processed. Please check your email spam filter if you don’t receive tracking.
If you need further assistance, please email our customer service team at firstname.lastname@example.org. We typically respond to all emails the same business day. Our customer service can also be reached by phone at 877.961.7100 x 7 (between 9 am and 5 pm Arizona time, Monday - Friday).
If a valid email address is used when placing an order on our website an email will automatically be sent with tracking information. If for some reason additional tracking information is required please email us at email@example.com and provide us with your order number and information which should include the ship to, phone number and date the order was placed.